Get started with Whatsable

This page takes you from a new account to a connected WhatsApp number. It also explains how to reset your password, how a teammate joins your team, and how to change the language of the app.

Create your accountCopy Anchor Link

If an account already exists for your email, the form says so and offers Sign in instead.

Answer the setup questionsCopy Anchor Link

After sign-up, Whatsable asks a few short questions. Your answers decide what it prepares for you. The bar at the top shows your step, and Back returns to the previous question. If you close the window, the next sign-in takes you back to the question you stopped on.

1. Website. Add your website and select Analyze. Whatsable reads the public pages to draft your first AI agent. Nothing is posted or changed on your site. You can continue without a website.
2. Role. What you do at the company.
3. Goals. What you want Whatsable to do, such as replying to Facebook and Instagram leads, sending appointment reminders, letting an AI agent answer, or connecting your CRM.
4. Volume. About how many people you talk to each month.
5. Expertise. How comfortable you are with automation tools.
6. Tools. The tools you already use, such as Zapier, Make, n8n, Pipedrive or monday.com.
7. Source. How you found us.

You can skip goals, volume, expertise, tools and source with Skip this. Role needs an answer.

Then Whatsable creates your workspace. This takes a few seconds.

Choose a plan, or stay freeCopy Anchor Link

The Choose a plan screen opens on Pro, or on Agency if you chose Agency or freelancer as your role. Move the slider to the number of people you message each month, and switch between Bulk Message, Pro and Agency.

• Pro offers Start 7-day free trial.
• Bulk Message and Agency start with Choose Bulk Message or Choose Agency.
• Continue free with 2 contacts. No card needed. keeps you on the free plan.

The free plan has the features of Pro and includes two WhatsApp numbers. You can message two contacts. To message a third person, choose a plan. Replies to people you already reached still send. You can choose or change a plan later in Settings → Billing. Prices and limits are on Plans: Bulk Message, Pro and Agency, and the billing screen is explained in Billing.

Follow the Get started checklistCopy Anchor Link

Next you land on Get started, a four-step checklist. It stays in the sidebar, so you can come back to it at any time.

When you open the inbox, templates, broadcasts, AI agents or integrations for the first time, a short tip explains what the page is for. Select Got it to close it.

To connect more numbers, or to see the numbers you have, go to Business numbers.

Reset your passwordCopy Anchor Link

If the page says the reset link is missing or invalid, select Request a new link.

Join a team from an invitationCopy Anchor Link

When a team invites you to Whatsable, you receive an email with a link. The link opens Accept invitation.

• New to Whatsable: stay on Create account, enter your name and a password, and select Create account and join.
• Already have an account: open I already have an account, enter your password, and select Sign in and join.
• Already signed in: select Accept invitation to join with your current account.

You go straight to the inbox. An invited teammate does not answer the setup questions. If joining fails because of the team's billing, ask the team owner to check it. Roles and seats are explained in Team roles and Team seats.

Choose the app languageCopy Anchor Link

Whatsable is available in eight languages: English, Español, Português, Français, Deutsch, Italiano, العربية (Arabic) and עברית (Hebrew). Arabic and Hebrew read right to left.

• Your own language. Open your profile menu at the bottom of the sidebar and choose Language. It applies to you, in the browser you use.
• The organization language. Go to Settings → Organization and set Organization language. It is the language Whatsable shows when a member's browser asks first for a language we do not offer, and the language of the prompts Whatsable writes for you. A browser language we offer stays. Only owners and admins can change it.