automate-notifyer

automate-notifyer builds on setup-notifyer. Always run setup-notifyer/scripts/doctor.js before sending templates, creating broadcasts, or configuring webhooks.

What this skill covers

Templates: create/list/get/delete; monitor Meta approval lifecycle
AI bots: create/update/delete bots; set default bot
Broadcasts: create/schedule campaigns using template + recipient CSV
Analytics & logs: read rates, delivery rates, message logs
Webhooks: create/update/delete dev and IO webhooks; optional HMAC signatures; --incoming and --outgoing so events include messages typed in the WhatsApp Business app

Prerequisites

Some features require a Pro or Agency plan (and an OpenAI key configured in Notifyer settings for bots). If you’re not sure, check with setup-notifyer/scripts/get-user-plan.js.

Setup

cd skills/automate-notifyer
export NOTIFYER_API_BASE_URL="https://api.insightssystem.com"
export NOTIFYER_API_TOKEN="eyJ..."

Templates

List templates:

node scripts/list-templates.js --pretty
node scripts/list-templates.js --status approved --pretty

Create a template (text with variables):

node scripts/create-template.js \
  --name order_confirmation \
  --category MARKETING \
  --body "Hello {{1}}, your order #{{2}} is confirmed." \
  --variables '{"1":"John","2":"12345"}'

list-templates.js auto-syncs PENDING template statuses from Meta on each call — you can re-run it to observe approval changes.

Delete a template:

node scripts/delete-template.js --id 987654321 --confirm

AI bots

node scripts/list-bots.js --pretty
node scripts/create-bot.js --name "Support Bot" \
  --mission "Help users resolve support issues." \
  --knowledge-base "Return policy: 30 days. Shipping: 3-5 days." \
  --tone "Friendly" --delay 3 \
  --trigger-keywords "agent,human" --notification --default
node scripts/update-bot.js --id 12 --tone "Professional" --delay 5
node scripts/set-default-bot.js --id 12 --pretty
node scripts/delete-bot.js --id 12 --confirm --pretty

Broadcasts

Create and schedule a broadcast (3-step flow):

node scripts/create-broadcast.js \
  --name "January Sale" \
  --template-id 42 \
  --test-phone "+14155550123" \
  --recipients ./recipients.csv \
  --schedule "25/01/2025 14:00" \
  --delivery-mode smart \
  --delivery-size 4

Phone numbers in the CSV must be integers without +. The schedule format is strictly DD/MM/YYYY HH:mm and is timezone-sensitive.

Analytics & logs

node scripts/get-message-analytics.js --days 30 --pretty
node scripts/get-message-analytics.js --from 2025-01-01 --to 2025-01-31 --pretty
node scripts/get-message-logs.js --filter broadcast --phone 14155550123 --pretty

Webhooks

List webhooks:

node scripts/list-webhooks.js --type dev --pretty
node scripts/list-webhooks.js --type io --pretty

Create a dev webhook (Make/Zapier/n8n style) that receives incoming and outgoing messages, including replies typed in the WhatsApp Business app:

node scripts/create-webhook.js --type dev \
  --url "https://hook.eu2.make.com/abc" \
  --incoming --outgoing --signature

--outgoing is required if an automation must react to messages sent from the phone app, the Notifyer chat inbox, or other integrations. Payload fields: incoming_message, send_by, was_message_by_human. Full reference: Message webhooks.

Incoming and outgoing WhatsApp messages

Notifyer delivers both incoming and outgoing messages to your webhook or automation trigger — including messages typed by hand in the WhatsApp Business app on your phone. This is possible because Notifyer supports Meta WhatsApp Coexistence. You keep using WhatsApp Business on your phone; those hand-typed replies still reach an external webhook and can start an automation. They are not limited to the Notifyer web inbox.

Trigger n8n (or any webhook) from WhatsApp messages — including replies typed in the WhatsApp Business app

The payload is the same whether you use n8n, Make, Zapier, or a custom webhook. Watch the walkthrough on YouTube.

Direction, sending system, and team member

Use these three fields to tell what happened and who sent it:

boolean

true when a contact sent a message to your business. false when your business sent a message to the contact (outgoing). Filter on this field to run logic only for one direction.

string

Which system or person sent an outgoing message:

`send_by` value	Meaning
`WhatsApp App`	Typed by hand in the WhatsApp Business app on a phone
A team member’s name (for example `Axel Meta`)	Sent from the Notifyer chat inbox by that logged-in user
An automation or app name (Make, Zapier, n8n, API, bot)	Sent by that integration or bot

Empty or omitted on incoming messages.

boolean

true when a person sent the message (WhatsApp Business app or Notifyer chat inbox). false when a bot or automation sent it. Combine with send_by to see both whether a human sent it and which teammate or system did.

Example payload: message typed on the phone

This is the JSON Notifyer POSTs when someone types a reply in the WhatsApp Business app. incoming_message is false, send_by is "WhatsApp App", and was_message_by_human is true.

{
  "last_messages": "[{\"type\":\"bot\",\"content\":\"Hello n8n\",\"timestamp\":\"2026-08-15T12:24:47.000Z\",\"content_type\":\"text\"},{\"type\":\"user\",\"content\":\"hi\",\"timestamp\":\"2026-08-12T12:27:42.746Z\",\"content_type\":\"text\"}]",
  "conversation_paragraph": "Bot (12:24:47 PM): Hello n8n ; User (12:27:42 PM): hi",
  "phone_number": 14155552671,
  "recipient_name": "Alex Martinez",
  "user_id": "158c59e1-ea85-4d0b-b70c-65328ba67a8e",
  "last_message_of_user": "hi",
  "last_message_of_bot": "Hello n8n",
  "message_type": "text",
  "user_last_message_time": 1786722580,
  "bot_last_message_time": 1786797014,
  "attachment_url": null,
  "note": "email: alex\nName: Alex",
  "note_automation": "email: alex\nName: Alex",
  "labels": "n8n, webhook-test",
  "incoming_message": false,
  "send_by": "WhatsApp App",
  "was_message_by_human": true
}

last_message_of_bot is the last message your business sent — whether a human typed it in the WhatsApp Business app or the Notifyer inbox, or a bot/automation sent it. last_messages is a JSON string of the last ~20 messages (parse it before iterating). phone_number may arrive as a number rather than a string.

When the same person sends from the Notifyer chat inbox instead of the phone app, the payload is identical except:

{
  "incoming_message": false,
  "send_by": "Axel Meta",
  "was_message_by_human": true
}

Create an IO webhook (bidirectional pipeline style):

node scripts/create-webhook.js --type io \
  --url "https://myapp.com/webhook" \
  --signature

Update/delete:

node scripts/update-webhook.js --type dev --id 5 --status false
node scripts/delete-webhook.js --type dev --id 5 --confirm

Dev webhook id is an integer. IO webhook id is a text UUID — treat it as a string.

Operate conversations: chat-notifyer
See end-to-end automation flows: Use cases

Get Started

Whatsable (formerly Notifyer System)

WhatsApp Cloud API errors

What this skill covers

Prerequisites

Setup

Templates

AI bots

Broadcasts

Analytics & logs

Webhooks

Incoming and outgoing WhatsApp messages

Direction, sending system, and team member

Example payload: message typed on the phone

Next

​What this skill covers

​Prerequisites

​Setup

​Templates

​AI bots

​Broadcasts

​Analytics & logs

​Webhooks

​Incoming and outgoing WhatsApp messages

​Direction, sending system, and team member

​Example payload: message typed on the phone

​Next

What this skill covers

Prerequisites

Setup

Templates

AI bots

Broadcasts

Analytics & logs

Webhooks

Incoming and outgoing WhatsApp messages

Direction, sending system, and team member

Example payload: message typed on the phone

Next