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Notifyer System Integration with n8n

Automate your WhatsApp messaging workflows with n8n and Notifyer System

This guide walks you through connecting Notifyer System with n8n to create powerful automated WhatsApp messaging workflows for your business

Prerequisites

Before getting started, make sure you have:

Notifyer System Account

Active Notifyer System account with a subscription plan (Monthly or Pay-as-you-go)

n8n Account

Access to n8n workflow automation platform
New to Notifyer System? Sign up here

Setting up your Notifyer System account

1

Complete the Embedding Process

Before sending WhatsApp messages, you must complete the platform embedding process, which connects your WhatsApp Business account to Notifyer System.
The embedding process is required by Meta to ensure proper business verification and compliance with WhatsApp Business Platform policies.
2

Set up message templates

Notifyer System provides two methods for sending WhatsApp messages:

Option A: Template messages

WhatsApp templates are pre-approved message formats that allow for personalization while maintaining compliance with WhatsApp policies.

1

Navigate to Templates

Go to Your Templates in your Notifyer dashboard
2

Create Template

Click the Create Template tab at the top of the page
3

Fill out the form

Complete the template creation form with the following details:
Template Name
string
required
Choose a descriptive name for internal reference
Language
string
required
Choose your template’s primary language
Category
string
required
Select the appropriate message category
Header
image | document | video
Optional: Add an image, document, or video header
Message Body
string
required
Craft your message content
Variables
string
Add placeholders using {{1}}, {{2}} format for personalization
Buttons
button
Optional: Configure call-to-action buttons
4

Submit for review

Click Preview and Submit
Template Creation Interface

Template Creation Interface

Templates typically get reviewed within 24 hours. Creating compliant templates that avoid promotional language increases approval chances.

For simpler communications, you can send non-template messages that include:

Text

Plain text messages within the 24-hour window

Images

Photos and graphics in supported formats

Documents

PDFs, Word docs, and other file types

Videos

MP4 and other supported video formats
Non-template messages can only be sent within the 24-hour customer service window after a customer initiates contact with your business.
3

Get your API key

To connect Notifyer System with n8n, you’ll need an API key:
  1. In your Notifyer dashboard, navigate to API Keys
  2. Copy your unique API key
  3. Store it securely—you’ll need it for the integration
Never share your API key publicly or commit it to version control systems.
API Key Location

API Key Location

Integrating with n8n

1

Set up your n8n workflow

  1. Log in to your n8n account
  2. Create a new workflow by clicking Create Workflow
  3. Add a trigger node of your choice:
    • Popular triggers include Google Forms, Jotform, ClickUp, or a Schedule trigger
    • Connect and configure your trigger according to your use case
The WhatsAble trigger node enables your workflow to respond automatically to incoming WhatsApp messages. This setup is optional but recommended for building reactive communication flows.
1

Add WhatsAble trigger node

Follow these steps to add the WhatsAble trigger node to your workflow:
  1. Click the + button in your workflow canvas to add a new node
  2. Search for “WhatsAble” in the node library search bar
  3. Select the node displaying the official WhatsAble logo
  4. From the available trigger options, choose On new Incoming message event
WhatsAble node selection showing trigger options

Adding WhatsAble trigger node with 'On new Incoming message event' selection

The trigger node will automatically listen for incoming messages and initiate your workflow when a new message is received.
2

Configure authentication credentials

Set up your WhatsAble API credentials to establish a secure connection:Webhook URL Configuration:
  1. In the WhatsAble Trigger node parameters, locate the Webhook URLs section at the top
  2. Select Production URL and copy the generated URL by clicking on it
  3. Store this URL securely as you’ll need it for the credential setup
Production URL selection and copy interface

Copying the Production URL for webhook configuration

Credential Creation:
  1. In the Credential to connect with dropdown, click + Create new credential
  2. Select WhatsAble Notifyer System API as your connection method
  3. Enter your Notifyer System API key in the API Key field
  4. Paste the Production URL you copied earlier into the Production URL field
  5. Assign a descriptive name to your credential (e.g., “WhatsAble Production”)
  6. Click Save to securely store your credentials
WhatsAble credential configuration interface

Credential configuration for WhatsAble Trigger node

Your API credentials are encrypted and stored securely. Never share your API key publicly or commit it to version control.
3

Test and activate workflow

Complete the setup by testing and activating your trigger:Response Configuration:
  1. In the Respond dropdown, select your preferred response timing:
    • Immediately: Responds as soon as the trigger fires
    • When Last Node Finishes: Waits for the entire workflow to complete before responding
Testing:
  1. Click Execute step on the WhatsAble node to run a test
  2. Verify the connection is working by checking for a success confirmation
  3. Review any error messages if the test fails and adjust your configuration accordingly
Once activated, your workflow will automatically process incoming messages according to your configured logic.
Remember to test your workflow thoroughly before activating it in production to ensure it behaves as expected.
2

Add the Notifyer System node

  1. Click the + button after your trigger node
  2. Search for “WhatsAble” in the nodes panel
  3. Select the node with the official WhatsAble logo
  4. After selecting the WhatsAble node, choose ‘Send template via Notifyer’ or ‘Send non-template via Notifyer’ as needed.
WhatsAble node selection

WhatsAble Node: Send Message via Send template via Notifyer / Send non-template via Notifyer

3

Configure Notifyer System credential

  1. In the WhatsAble node Parameters, find the Credential to connect with dropdown
  2. Select + Create new credential
  3. Enter your Notifyer System API key that you copied earlier
  4. Name your credential (e.g., “Notifyer Production”)
  5. Click Save to store your credential
Configuring Notifyer System credential

Configuring Notifyer System credential

4

Configure your message

  1. In Resource dropdown, select Send Message
  2. In the Operation dropdown, choose Send template via Notifyer for template messages or Send non‑template via Notifyer for regular messages (only works within the 24‑hour window).
  3. Complete the required fields:
  • Operation: Send template via Notifyer
  • Operation: Send non-template via Notifyer
1

Configure message

Complete the required fields:
Recipient
string
required
Enter the recipient’s phone number with country code (e.g., +14155552671) or use dynamic data from previous nodes
Template Name or ID
dropdown
required
Select from your pre-approved templates in the dropdown
Template message details
string
required
Based on your selected Template message type, fill in the required fields:
  • For text messages: Enter your message content
  • For media messages: Provide a publicly accessible URL to your file
  • Optional caption (for media files)
For all media types, ensure your file URLs are publicly accessible and match the supported file formats.
Note
string
(Optional) Include a note in the template message for internal tracking
Label Names or IDs
dropdown
(Optional) Select the label(s) you created in Chat Notifyer for internal tracking
Schedule Message
selection
(Optional) Select the date and time to schedule when your message will be sent
5

Test and activate your workflow

  1. Click Test Step on the Notifyer node to verify it’s working correctly
  2. If the test is successful, you’ll see a confirmation message
  3. Return to your workflow
  4. Click Save to save your entire workflow
  5. Toggle the Active switch in the top-right corner to activate your workflow
Your automated messaging workflow is now operational! Whenever your trigger conditions are met, n8n will automatically send WhatsApp messages through Notifyer System.

Example use cases

Order confirmations

Send automatic order confirmations when new orders are placed

Appointment reminders

Schedule reminders before upcoming appointments

Lead notifications

Alert your sales team when new leads come in

Customer support

Route support inquiries to the appropriate team member

Delivery updates

Keep customers informed about their delivery status

Payment reminders

Send automatic payment reminders for overdue accounts

Best practices

Always test your workflows with test phone numbers before activating them for production use.
Whenever possible, use pre-approved templates for better deliverability and compliance.
Include customer names and specific details to increase engagement and response rates.
Ensure all message content complies with WhatsApp Business policies to avoid account restrictions.
Regularly check your message delivery rates in your Notifyer dashboard.

Troubleshooting

1

Verify API key

Ensure your API key is entered correctly in the n8n credentials
2

Check phone numbers

Confirm phone numbers are in the correct international format (e.g., +14155552671)
3

Check subscription

Verify your Notifyer subscription is active and has available credits
4

Template verification

For template messages, ensure you’re using an approved template
1

Variable check

Verify all required variables are included in your template message
2

Format verification

Check that variable formats match the expected values (text, number, date, etc.)
3

Template name

Ensure you’re using the correct template name exactly as it appears in your dashboard
1

URL access

Confirm your media URLs are publicly accessible (test in an incognito browser)
2

File format

Verify the file format is supported by WhatsApp
3

File size

Check that file sizes are within WhatsApp limits:
  • Images: up to 5MB
  • Videos: up to 16MB
  • Documents: up to 100MB

Need help?

Our support team is ready to assist you:
For additional automation platform integrations (Make.com, Zapier, etc.), please contact our support team or check our integration documentation.
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