> ## Documentation Index
> Fetch the complete documentation index at: https://docs.whatsable.app/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp Cloud API error 131049

> WhatsApp Cloud API error 131049. Message not delivered to maintain healthy ecosystem engagement. Match on code and details, not on titles.

# WhatsApp Cloud API error 131049

This page documents WhatsApp Cloud API error `131049`.

Meta will deprecate error titles. Match on `code` and `details`, not on the title in `message`.

Official table: [WhatsApp Cloud API error codes](https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/).

## Match these fields

| Field                | Value                                                                    |
| -------------------- | ------------------------------------------------------------------------ |
| `code`               | `131049`                                                                 |
| `error_data.details` | This message was not delivered to maintain healthy ecosystem engagement. |

Do not build handlers on titles such as `(#131049) …`. Those titles live inside `message` and will be deprecated.

## Official `details`

This message was not delivered to maintain healthy ecosystem engagement.

## Official next step

If you receive this error and suspect it is due to the limit, wait at least 24 hours before resending the template message.

An immediate retry can return the same error. The limit may stay in effect for differing periods of time.

See [Per-User Marketing Template Message Limits](https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/marketing-templates/per-user-limits).

## Related codes

* [131026](/whatsapp-error-131026) — unable to deliver message.
* [131047](/whatsapp-error-131047) — more than 24 hours since the recipient last replied.
* [132001](/whatsapp-error-132001) — template missing in that language or not approved.
* [130429](/whatsapp-error-130429) — Cloud API throughput reached.