> ## Documentation Index
> Fetch the complete documentation index at: https://docs.whatsable.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Zapier

> Learn how to automate WhatsApp messaging through Zapier with WhatsAble

# WhatsAble Integration with Zapier

<Frame caption="Automate your WhatsApp messaging workflows with Zapier and WhatsAble">
  <img src="https://mintcdn.com/whatsable/guP_i71UtwJ8Q-uJ/images/whatsable_zapier_svg.svg?fit=max&auto=format&n=guP_i71UtwJ8Q-uJ&q=85&s=8010d895871ee8c89843f891c2a6b530" className="rounded-xl" width="1920" height="1080" data-path="images/whatsable_zapier_svg.svg" />
</Frame>

<Info>
  WhatsAble lets you automate WhatsApp messaging through your favorite workflow automation platforms. This guide walks you through connecting WhatsAble with Zapier to create powerful WhatsApp messaging workflows.
</Info>

## Prerequisites

Before getting started, make sure you have:

<CardGroup cols={2}>
  <Card title="WhatsAble Account" icon="user">
    An active subscription with WhatsAble
  </Card>

  <Card title="Zapier" icon="user">
    Access to [Zapier](https://zapier.com/sign-up) workflow automation platform
  </Card>
</CardGroup>

<Tip>
  New to WhatsAble? [Sign up here](https://dashboard.whatsable.app/signin)
</Tip>

## Get started with WhatsAble

<Steps>
  <Step title="Subscribe to WhatsAble">
    To use the WhatsAble API, you'll need an active subscription:

    1. Log in to your WhatsAble dashboard
    2. Click the **Subscribe** button
    3. Start your 7-day free trial

    <Tip>
      During your trial, you can add unlimited phone numbers to test the service. After the trial period, pricing is \$8.99 per month per phone number.
    </Tip>
  </Step>

  <Step title="Add and verify your phone number">
    For WhatsAble to send messages through your WhatsApp account:

    1. In your WhatsAble dashboard, navigate to **Verified Numbers**
    2. Click **Add New Number**
    3. Enter your phone number (with country code)
    4. You'll receive a WhatsApp verification code
    5. Enter the verification code in the WhatsAble dashboard

    <Frame caption="Adding and verifying a phone number">
      <img src="https://mintcdn.com/whatsable/denF9KomrZc8Vz_c/images/verify_number1.gif?s=c8df7ab256a90e3ca5b4c131f233fca8" alt="WhatsAble node selection" width="1536" height="864" data-path="images/verify_number1.gif" />
    </Frame>

    <Note>
      **Multiple numbers?** You only need to complete the verification process for your first phone number. For additional numbers, simply add them and save—no verification required.
    </Note>
  </Step>

  <Step title="Get your API key">
    To connect WhatsAble with Zapier, you'll need your API key:

    1. In your WhatsAble dashboard, go to **API Keys**
    2. Copy your unique API key
    3. Store it securely—you'll need it for the integration

    <Warning>
      Never share your API key publicly or commit it to version control systems.
    </Warning>

    <Frame>
      <img src="https://mintcdn.com/whatsable/denF9KomrZc8Vz_c/images/whatsable_apikey.png?fit=max&auto=format&n=denF9KomrZc8Vz_c&q=85&s=ca2c83396feff28bcba9e3fcaef018ec" alt="WhatsAble Api Keys" width="2426" height="1347" data-path="images/whatsable_apikey.png" />
    </Frame>
  </Step>
</Steps>

## Connect WhatsAble to Zapier

Now that you have WhatsAble set up, let's connect it to Zapier to automate your workflows.

<Steps>
  <Step title="Set up your Zapier Zaps">
    1. Log in to your Zapier account
    2. Create a new Zap by clicking **+ Create** and select **Zaps**/**New Zap**
    3. Add a trigger step of your choice:
       * Popular triggers include Google Forms, Jotform, ClickUp, or a Schedule trigger
       * Connect and configure your trigger according to your use case

    <Frame caption="Setting up Zapier Zaps">
      <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_zapier1.gif?s=5a5334e7849bdb9759cdc91fc7f018cd" alt="Setting up Zapier Zaps" width="1536" height="864" data-path="images/whatsable_zapier1.gif" />
    </Frame>
  </Step>

  <Step title="Add the WhatsAble app">
    1. Select the next **Action** step or click the **+** button to add a new step
    2. Search for "WhatsAble" in the apps and tools library
    3. Select the app with the official WhatsAble logo

    <Frame caption="Adding the WhatsAble app">
      <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_zapier2.gif?s=6c002ec7d1cec9e7c7c15124c13051d5" alt="Adding the WhatsAble app" width="1920" height="1080" data-path="images/whatsable_zapier2.gif" />
    </Frame>
  </Step>

  <Step title="Configure WhatsAble credentials">
    <Accordion title="Credential Setup" defaultOpen>
      1. In the WhatsAble app Setup, select **Send WhatsApp Message** in the **Action event** dropdown
      2. Click **Sign In** in the **Account** field and you will be prompted to enter your API Key
      3. Enter your WhatsAble API key that you copied earlier
      4. Click **Yes, Continue to WhatsAble** to store your credential
      5. Next, click the **Continue** button in the Setup screen to proceed to the **Configure** section

      <Frame caption="Configuring WhatsAble credentials">
        <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_zapier3.gif?s=dc173dc8dfce3e08e989d1b829b39c38" alt="Configuring WhatsAble credentials" width="1536" height="864" data-path="images/whatsable_zapier3.gif" />
      </Frame>
    </Accordion>
  </Step>

  <Step title="Configure your message">
    Complete the required fields:

    <ResponseField name="Phone" type="string" required>
      Select the recipient's phone number (In the **Phone** dropdown, you'll see all phone numbers added in your WhatsAble dashboard's **Verified Numbers** menu.)
    </ResponseField>

    <ResponseField name="Message Body" type="string" required>
      Type your message text or use variables from previous steps
    </ResponseField>

    <ResponseField name="Attachment" type="url">
      Enter public URL of a file, image, or video to send with your message
    </ResponseField>

    <ResponseField name="File Name" type="string">
      Specify a custom filename for your attachment
    </ResponseField>

    <Frame caption="Configuring message">
      <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_zapier4.gif?s=5464271d8c6c90eabcfb78f95f473980" alt="Configuring message" width="1536" height="864" data-path="images/whatsable_zapier4.gif" />
    </Frame>
  </Step>

  <Step title="Test and activate your Zap">
    1. Click **Continue** and then click **Test step** in the **Test** to verify it's working correctly
    2. If the test is successful, you'll see a confirmation message
    3. Click **Publish** to save your entire Zap
    4. Toggle the **Active** switch in the top-left corner to activate your Zap
  </Step>
</Steps>

## Example use cases

<CardGroup cols={2}>
  <Card title="Customer Onboarding" icon="user-plus">
    Send a welcome message when a new customer signs up
  </Card>

  <Card title="Order Notifications" icon="box-check">
    Update customers when their order status changes
  </Card>

  <Card title="Appointment Reminders" icon="calendar">
    Automatically send reminders before scheduled appointments
  </Card>

  <Card title="Lead Follow-up" icon="user-check">
    Send personalized messages to new leads from your form submissions
  </Card>

  <Card title="Support Ticket Updates" icon="ticket">
    Notify customers when their support ticket status changes
  </Card>
</CardGroup>

## Workflow Diagram

<Frame caption="Sample WhatsAble Zapier Zap">
  ```mermaid theme={null}
  flowchart LR
    A[Trigger Node] --> B[Data Transformation]
    B --> C[WhatsAble App]
    C --> D{Message Sent?}
    D -->|Yes| E[Success Path]
    D -->|No| F[Error Handling]
    E --> G[Additional Actions]
    F --> H[Retry Logic]
  ```
</Frame>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Message not being sent?" icon="circle-exclamation">
    <Steps>
      <Step title="Verify Account Active">
        Verify that your WhatsAble account is active.
      </Step>

      <Step title="Phone Number Verification">
        Check that your phone number is properly verified.
      </Step>

      <Step title="API Key in Zapier">
        Ensure your API key is entered correctly in Zapier.
      </Step>

      <Step title="Recipient Number Format">
        Confirm that the recipient's phone number is in the correct format (including country code).
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="File attachments not working?" icon="file-exclamation">
    <Steps>
      <Step title="File Size Limit">
        Check that the file size is under 16 MB.
      </Step>

      <Step title="Supported File Type">
        Verify the file type is supported by WhatsApp.
      </Step>

      <Step title="Accessibility">
        Ensure the file path or URL is accessible.
      </Step>
    </Steps>
  </Accordion>
</AccordionGroup>

## Need help?

Our support team is ready to assist you:

<CardGroup cols={3}>
  <Card title="Email support" icon="envelope" href="mailto:team@whatsable.app">
    Contact [team@whatsable.app](mailto:team@whatsable.app)
  </Card>

  <Card title="Schedule a demo" icon="calendar" href="https://tidycal.com/axelmeta/whatsapp-notifications-by-whatsable">
    Book a personalized walkthrough
  </Card>

  <Card title="Live chat" icon="message-dots" href="https://dashboard.whatsable.app/signin">
    Click the chat button in the bottom right corner of the WhatsAble dashboard
  </Card>
</CardGroup>

<Info>
  For additional automation platform integrations (Make.com, n8n, etc.), please contact our support team or check our integration documentation.
</Info>
