> ## Documentation Index
> Fetch the complete documentation index at: https://docs.whatsable.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Make

> Learn how to automate WhatsApp messaging through Make with WhatsAble

# WhatsAble Integration with Make

<Frame caption="Automate your WhatsApp messaging scenarios with Make and WhatsAble">
  <img src="https://mintcdn.com/whatsable/guP_i71UtwJ8Q-uJ/images/whatsable_make_svg.svg?fit=max&auto=format&n=guP_i71UtwJ8Q-uJ&q=85&s=7460249427fc661c1f46633620e6eee3" className="rounded-xl" width="1920" height="1080" data-path="images/whatsable_make_svg.svg" />
</Frame>

<Info>
  WhatsAble lets you automate WhatsApp messaging through your favorite scenario automation platforms. This guide walks you through connecting WhatsAble with Make to create powerful WhatsApp messaging workflows.
</Info>

## Prerequisites

Before getting started, make sure you have:

<CardGroup cols={2}>
  <Card title="WhatsAble Account" icon="user">
    An active subscription with WhatsAble
  </Card>

  <Card title="Make" icon="user">
    Access to [Make](https://www.make.com/en/register/) scenario automation platform
  </Card>
</CardGroup>

<Tip>
  New to WhatsAble? [Sign up here](https://dashboard.whatsable.app/signin)
</Tip>

## Get started with WhatsAble

<Steps>
  <Step title="Subscribe to WhatsAble">
    To use the WhatsAble API, you'll need an active subscription:

    1. Log in to your WhatsAble dashboard
    2. Click the **Subscribe** button
    3. Start your 7-day free trial

    <Tip>
      During your trial, you can add unlimited phone numbers to test the service. After the trial period, pricing is \$8.99 per month per phone number.
    </Tip>
  </Step>

  <Step title="Add and verify your phone number">
    For WhatsAble to send messages through your WhatsApp account:

    1. In your WhatsAble dashboard, navigate to **Verified Numbers**
    2. Click **Add New Number**
    3. Enter your phone number (with country code)
    4. You'll receive a WhatsApp verification code
    5. Enter the verification code in the WhatsAble dashboard

    <Frame caption="Adding and verifying a phone number">
      <img src="https://mintcdn.com/whatsable/denF9KomrZc8Vz_c/images/verify_number1.gif?s=c8df7ab256a90e3ca5b4c131f233fca8" alt="WhatsAble node selection" width="1536" height="864" data-path="images/verify_number1.gif" />
    </Frame>

    <Note>
      **Multiple numbers?** You only need to complete the verification process for your first phone number. For additional numbers, simply add them and save—no verification required.
    </Note>
  </Step>

  <Step title="Get your API key">
    To connect WhatsAble with Make, you'll need your API key:

    1. In your WhatsAble dashboard, go to **API Keys**
    2. Copy your unique API key
    3. Store it securely—you'll need it for the integration

    <Warning>
      Never share your API key publicly or commit it to version control systems.
    </Warning>

    <Frame>
      <img src="https://mintcdn.com/whatsable/denF9KomrZc8Vz_c/images/whatsable_apikey.png?fit=max&auto=format&n=denF9KomrZc8Vz_c&q=85&s=ca2c83396feff28bcba9e3fcaef018ec" alt="WhatsAble Api Keys" width="2426" height="1347" data-path="images/whatsable_apikey.png" />
    </Frame>
  </Step>
</Steps>

## Connect WhatsAble to Make

Now that you have WhatsAble set up, let's connect it to Make to automate your scenarios.

<Steps>
  <Step title="Set up your Make Scenario">
    1. Log in to your Make account
    2. Create a new scenario by clicking **+ Create a new scenario**
    3. (Optional) Add a trigger module of your choice:
       * Popular triggers include Google Forms, Jotform, ClickUp, or a Schedule trigger
       * Connect and configure your trigger according to your use case

    <Frame caption="Setting up a module/trigger Make">
      <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_make1.gif?s=e6a0d247f81962098e53665f3069a75b" alt="Setting up a module/trigger Make" width="1536" height="864" data-path="images/whatsable_make1.gif" />
    </Frame>
  </Step>

  <Step title="Add the WhatsAble module">
    1. Click the **+** button to add a new module
    2. Search for "WhatsAble Message" in the apps or modules library
    3. Select the app with the official WhatsAble logo

    <Frame caption="Adding the WhatsAble module">
      <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_make2.gif?s=b9a43c39f804703c27851601ba84d751" alt="Adding the WhatsAble module" width="1536" height="864" data-path="images/whatsable_make2.gif" />
    </Frame>
  </Step>

  <Step title="Configure WhatsAble credentials">
    <Accordion title="Credential Setup" defaultOpen>
      1. Once you click on WhatsAble module, select **Send a WhatsApp Message** from the **ACTIONS** list
      2. Click **Create a connection** in the **Connection** section of WhatsAble module and you will be prompted to enter your API Key
      3. Enter your WhatsAble API key that you copied earlier
      4. Rename your connection name if needed
      5. Click **Save** to store your credential

      <Frame caption="Configuring WhatsAble credentials">
        <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_make3.gif?s=107100509c721585dee61fcf72222e47" alt="Configuring WhatsAble credentials" width="1536" height="864" data-path="images/whatsable_make3.gif" />
      </Frame>
    </Accordion>
  </Step>

  <Step title="Configure your message">
    Complete the required fields:

    <ResponseField name="Phone" type="string" required>
      Select the recipient's phone number (In **Your verified WhatsApp number exactly as listed in the dashboard** dropdown, you'll see all phone numbers added in your WhatsAble dashboard's **Verified Numbers** menu.)
    </ResponseField>

    <ResponseField name="Message Body" type="string" required>
      Type your message text or use variables from previous steps
    </ResponseField>

    <ResponseField name="File" type="string">
      <Steps>
        <Step>
          <ResponseField name="Attachment URL (must be publicly available)" type="url" required>
            Enter publicly accessible media URL for Attachment (image/video/document)

            <Warning>
              Ensure your attachment URLs is publicly accessible and match the supported file formats.
            </Warning>
          </ResponseField>
        </Step>

        <Step>
          <ResponseField name="File Name" type="string" optional>
            Specify a custom filename for your attachment
          </ResponseField>
        </Step>
      </Steps>
    </ResponseField>

    <Frame caption="Configuring message">
      <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_make4.gif?s=41597e82cecde1d488918c7632fdffb1" alt="Configuring message" width="1536" height="864" data-path="images/whatsable_make4.gif" />
    </Frame>
  </Step>

  <Step title="Test and activate your scenario">
    1. Click **Save** to save your message configuration
    2. Right click on the WhatsAble module and select **Run this module only** to verify the module is working correctly
       * or click **Run once** in the bottom-left corner of the screen to test the entire scenario
    3. If the test is successful, you'll see a confirmation message
    4. Click **Save** icon in the bottom-left corner to save your scenario (You can also set timer intarval for the scenario)
    5. Toggle the **Active** switch in the bottom-left corner with time to activate your scenario

    <Frame caption="Testing and activating your scenario">
      <img src="https://mintcdn.com/whatsable/Hwp74IsMR8VZOPKs/images/whatsable_make5.gif?s=ddb3ade959187b2e45d40f73d28cc38d" alt="Testing and activating your scenario" width="1536" height="864" data-path="images/whatsable_make5.gif" />
    </Frame>
  </Step>
</Steps>

## Example use cases

<CardGroup cols={2}>
  <Card title="Customer Onboarding" icon="user-plus">
    Send a welcome message when a new customer signs up
  </Card>

  <Card title="Order Notifications" icon="box-check">
    Update customers when their order status changes
  </Card>

  <Card title="Appointment Reminders" icon="calendar">
    Automatically send reminders before scheduled appointments
  </Card>

  <Card title="Lead Follow-up" icon="user-check">
    Send personalized messages to new leads from your form submissions
  </Card>

  <Card title="Support Ticket Updates" icon="ticket">
    Notify customers when their support ticket status changes
  </Card>
</CardGroup>

## Scenario Diagram

<Frame caption="Sample WhatsAble Make Scenario">
  ```mermaid theme={null}
  flowchart LR
    A[Trigger Module] --> B[Data Transformation]
    B --> C[WhatsAble Module]
    C --> D{Message Sent?}
    D -->|Yes| E[Success Path]
    D -->|No| F[Error Handling]
    E --> G[Additional Actions]
    F --> H[Retry Logic]
  ```
</Frame>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Message not being sent?" icon="circle-exclamation">
    <Steps>
      <Step title="Verify Account Active">
        Verify that your WhatsAble account is active.
      </Step>

      <Step title="Phone Number Verification">
        Check that your phone number is properly verified.
      </Step>

      <Step title="API Key in Make">
        Ensure your API key is entered correctly in Make.
      </Step>

      <Step title="Recipient Number Format">
        Confirm that the recipient's phone number is in the correct format (including country code).
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="File attachments not working?" icon="file-exclamation">
    <Steps>
      <Step title="File Size Limit">
        Check that the file size is under 16 MB.
      </Step>

      <Step title="Supported File Type">
        Verify the file type is supported by WhatsApp.
      </Step>

      <Step title="Accessibility">
        Ensure the file path or URL is accessible.
      </Step>
    </Steps>
  </Accordion>
</AccordionGroup>

## Need help?

Our support team is ready to assist you:

<CardGroup cols={3}>
  <Card title="Email support" icon="envelope" href="mailto:team@whatsable.app">
    Contact [team@whatsable.app](mailto:team@whatsable.app)
  </Card>

  <Card title="Schedule a demo" icon="calendar" href="https://tidycal.com/axelmeta/whatsapp-notifications-by-whatsable">
    Book a personalized walkthrough
  </Card>

  <Card title="Live chat" icon="message-dots" href="https://dashboard.whatsable.app/signin">
    Click the chat button in the bottom right corner of the WhatsAble dashboard
  </Card>
</CardGroup>

<Info>
  For additional automation platform integrations (Zapier, n8n, etc.), please contact our support team or check our integration documentation.
</Info>
