> ## Documentation Index
> Fetch the complete documentation index at: https://docs.whatsable.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Make

> Connect Notifier with Make to automate powerful WhatsApp messaging scenarios

# Notifier Integration with Make

<Frame caption="Automate your WhatsApp messaging scenarios with Make and Notifier">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/whatsable/guides/notifier/%20" className="rounded-xl" />
</Frame>

<Info>
  Notifier enables you to send automated WhatsApp messages through your favorite scenario automation tools. This guide walks you through integrating Notifier with Make to create powerful messaging scenarios
</Info>

## Prerequisites

Before getting started, make sure you have:

<CardGroup cols={2}>
  <Card title="Notifier Account" icon="user">
    Active Notifier account with a subscription plan (Monthly or Pay-as-you-go)
  </Card>

  <Card title="Make Account" icon="user">
    Access to [Make](https://www.make.com/en/register/) scenario automation platform
  </Card>
</CardGroup>

<Tip>
  New to Notifier? [Sign up here](https://notifier.whatsable.app/)
</Tip>

## Set up your Notifier account

<Steps>
  <Step title="Configure your business information">
    First, let's set up your business profile in Notifier:

    1. Log in to your Notifier dashboard
    2. Navigate to **Business Information**
    3. Complete all required fields:
       * **Business Name**: Enter the name that will appear in messages sent to recipients
       * **Business Website or Social Media**: Add your website or social media URL
       * **Preferred Language**: Select the language for standard WhatsApp message elements
       * **Default Reply Text**: Create a template message that appears when recipients click "Reply"
       * **WhatsApp Number**: Add your business WhatsApp number where replies will be directed

    <Frame caption="Configuring business information">
      <img src="https://mintcdn.com/whatsable/denF9KomrZc8Vz_c/images/notifier_business_info.gif?s=21e5fadfe6046099c04d8c9242331520" alt="Configuring business information" width="1536" height="864" data-path="images/notifier_business_info.gif" />
    </Frame>

    <Note>
      After entering your WhatsApp number, Notifier will send a verification code to this number. Enter the code to verify ownership.
    </Note>

    Once saved, you'll see a preview of how your messages will appear to recipients. The actual message structure may vary slightly based on variables and attachments you include.
  </Step>

  <Step title="Get your API key">
    To connect Notifier with Make, you'll need your API key:

    1. In your Notifier dashboard, go to **API Keys**
    2. Copy your unique API key
    3. Store it securely—you'll need it for the integration

    <Warning>
      Never share your API key publicly or commit it to version control systems.
    </Warning>
  </Step>
</Steps>

## Connect Notifier to Make

Now that you have Notifier set up, let's connect it to Make to automate your scenarios.

<Steps>
  <Step title="Connect Notifier to Make">
    1. Log in to your Make account
    2. Navigate to Notifier dashboard and select **Connect to Make** in the side menu
    3. Click **Continue** in the connection guide popup
    4. Click **Install**, select your organization at the bottom of the screen, then click **Install** again. (Note: You need Admin, Owner, or App Developer role in your organization to install apps.)

    <Check>
      You're now ready to create scenarios with the Notifier app
    </Check>
  </Step>

  <Step title="Set up your Make Scenario">
    1. Log in to your Make account
    2. Create a new scenario by clicking **+ Create a new scenario**
    3. (Optional) Add a trigger module of your choice:
       * Popular triggers include Google Forms, Jotform, ClickUp, or a Schedule trigger
       * Connect and configure your trigger according to your use case

    <Frame caption="Setting up Make module">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/whatsable/guides/notifier/%20" alt="Setting up Make module" />
    </Frame>
  </Step>

  <Step title="Add the Notifier module">
    1. Click the **+** button to add a new module
    2. Search for **Notifier WhatsAble** in the apps or modules library
    3. Select the module with the official Notifer logo

    <Frame caption="Adding the Notifier module">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/whatsable/guides/notifier/%20" alt="Adding the Notifier module" />
    </Frame>
  </Step>

  <Step title="Configure Notifier credentials">
    <Accordion title="Credential Setup" defaultOpen>
      1. Once you click on Notifier module, select **Send a WhatsApp Message** from the **ACTIONS**
      2. Click **Create a connection** in the **Connection** section of Notifier module and you will be prompted to enter your API Key
      3. Enter your Notifier API key that you copied earlier
      4. Rename your connection name if needed
      5. Click **Save** to store your credential

      <Frame caption="Configuring Notifier credentials">
        <img src="https://mintlify.s3.us-west-1.amazonaws.com/whatsable/guides/notifier/%20" alt="Configuring Notifier credentials" />
      </Frame>
    </Accordion>
  </Step>

  <Step title="Configure your message">
    Complete the required fields:

    <ResponseField name="Phone" type="string" required>
      Enter the recipient’s phone number (with country code) or use dynamic data from previous module (*Make sure that the phone number is valid and that you are only sending to one phone number per step.*)
    </ResponseField>

    <ResponseField name="Message Body" type="string" required>
      Type your message text or use variables from previous module
    </ResponseField>

    <Expandable title="Optional Parameters">
      <ResponseField name="File > Attachment URL (must be publicly available)" type="file">
        Enter public URL of a file, image, or video to send with your message
      </ResponseField>

      <ResponseField name="File Name" type="string">
        Specify a custom filename for your attachment
      </ResponseField>

      <ResponseField name="Additional Parameters" type="object">
        Customize advanced options as needed
      </ResponseField>
    </Expandable>

    <br />

    <Frame caption="Configuring message">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/whatsable/guides/notifier/%20" alt="Configuring message" />
    </Frame>
  </Step>

  <Step title="Test and activate your scenario">
    1. Click **Save** to save your message configuration
    2. Right click on the WhatsAble module and select **Run this module only** to verify the module is working correctly
       * or click **Run once** in the bottom-left corner of the screen to test the entire scenario
    3. If the test is successful, you'll see a confirmation message
    4. Click **Save** icon in the bottom-left corner to save your scenario (You can also set timer intarval for the scenario)
    5. Toggle the **Active** switch in the bottom-left corner with time to activate your scenario

    <Frame caption="Testing and activating your scenario">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/whatsable/guides/notifier/%20" alt="Testing and activating your scenario" />
    </Frame>
  </Step>
</Steps>

## Example use cases

<CardGroup cols={2}>
  <Card title="Customer Onboarding" icon="user-plus">
    Send a welcome message when a new customer signs up
  </Card>

  <Card title="Order Notifications" icon="box-check">
    Update customers when their order status changes
  </Card>

  <Card title="Appointment Reminders" icon="calendar">
    Automatically send reminders before scheduled appointments
  </Card>

  <Card title="Lead Follow-up" icon="user-check">
    Send personalized messages to new leads from your form submissions
  </Card>

  <Card title="Support Ticket Updates" icon="ticket">
    Notify customers when their support ticket status changes
  </Card>
</CardGroup>

## Scenario Diagram

<Frame caption="Sample Notifier Make Scenario">
  ```mermaid theme={null}
  flowchart LR
    A[Trigger Module] --> B[Data Transformation]
    B --> C[Notifier Module]
    C --> D{Message Sent?}
    D -->|Yes| E[Success Path]
    D -->|No| F[Error Handling]
    E --> G[Additional Actions]
    F --> H[Retry Logic]
  ```
</Frame>

## Best practices

For optimal results when using Notifier with Make:

<AccordionGroup>
  <Accordion title="Personalize your messages" icon="user-check">
    Use data from previous modules in your workflow to create personalized, relevant messages for each recipient.
  </Accordion>

  <Accordion title="Keep messages concise" icon="text-size">
    Focus on a single call-to-action and keep your messages brief to maintain recipient engagement.
  </Accordion>

  <Accordion title="Test thoroughly" icon="flask">
    Always run complete tests of your workflow before deploying to production to catch any potential issues.
  </Accordion>

  <Accordion title="Monitor performance" icon="chart-line">
    Regularly check your Notifier dashboard to monitor delivery rates and optimize your messaging strategy.
  </Accordion>

  <Accordion title="Respect privacy" icon="shield-check">
    Always provide clear opt-out instructions and respect recipient preferences regarding messaging.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Message not being sent?" icon="circle-exclamation">
    <Steps>
      <Step title="Check account status">
        Verify that your Notifier account is active and has available credits
      </Step>

      <Step title="Verify business information">
        Ensure your business information is complete and properly verified
      </Step>

      <Step title="Confirm API key">
        Double-check that your API key is entered correctly in Make
      </Step>

      <Step title="Validate phone number">
        Confirm that the recipient's phone number is in the correct format (including country code)
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="Formatting issues in messages?" icon="text-slash">
    <Steps>
      <Step title="Review template">
        Check your message template for any invalid characters or formatting issues
      </Step>

      <Step title="Variable formatting">
        Ensure variables from previous modules are properly formatted
      </Step>

      <Step title="Message length">
        Verify your message doesn't exceed WhatsApp's length limitations
      </Step>
    </Steps>
  </Accordion>
</AccordionGroup>

## Need help?

Our support team is ready to assist you:

<CardGroup cols={3}>
  <Card title="Email support" icon="envelope" href="mailto:team@whatsable.app">
    Contact [team@whatsable.app](mailto:team@whatsable.app)
  </Card>

  <Card title="Schedule a demo" icon="calendar" href="https://tidycal.com/axelmeta/whatsapp-notifications-by-whatsable">
    Book a personalized walkthrough
  </Card>

  <Card title="Live chat" icon="message-dots" href="">
    Click the green chat button in the bottom right corner of the Notifier dashboard
  </Card>
</CardGroup>

<Info>
  For additional automation platform integrations (Zapier, n8n, etc.), please contact our support team or check our integration documentation.
</Info>
